Communications Services

Better Reporting for Customer Service Teams

In Your Area

digdat In Your Area is a hosted, white-labelled information service that enables organisations to both send and receive real-time service notifications.

24/7 public access to service information

Send notifications by email, SMS or social media

Community reporting of issues

Internal management of incidents and communications

Better Insight for Wholesales and Retailers

Retailer Notification Service

digdat Retailer Notification Service helps water wholesalers communicate with water retailers regarding service issues.

Compliant with Wholesale-Retail MOSL Market Codes

Provides a live view of disruptions and incidents that have the potential to impact non-household customers

Provides access to all wholesaler notifications relevant to each retailer

Integrates with digdat In Your Area

Better Customisation

digdat Integrations

digdat Integrations enable integration between digdat IYA and your website. This premium service enhances customer communication and your customers journey through your website.

Live alerts and events on your website

Information about water hardness

Register for SMS or email updates in an area of interest or on a specific event or alert on your website

Customers using digdat Communications Services