Annual Customer Survey

At the end of last year, we ran our annual digdat Utilities Customer Survey to find out what our customers think about our service and to hear about ways in which we can improve.

We pride ourselves on providing excellent customer service, delivered by our people and platform, so we were delighted to find out that over 95% of those surveyed were satisfied with digdat. We also heard that 98% of respondents would recommend digdat Utilities to colleagues or other organisations.

Here are just a few of the fantastic comments we received:

“The support team are excellent, courteous and helpful.”
“Brilliant (experience with customer service team). Nothing more to be said.”
“Easily printable maps with proper sheet size and it helps a lot in my role of utility search engineer.”
“digdat is an essential resource if working with drainage-related issues.”

If you’d like to find out more about digdat Utilities, or any of our services, please get in touch or contact our customer service team on 0800 085 8060.